Shipping Policy

At SeamJersey, we are dedicated to delivering high-quality custom sports team uniforms to customers around the world. Our Shipping Policy outlines the process, costs, and delivery times to ensure you have a clear understanding of what to expect when you place an order with us.

Domestic Shipping (Vietnam)

  1. Processing Time: Orders are processed within 5-7 business days.
  2. Shipping Methods: We use reputable carriers such as Viettel Post and Vietnam Post for domestic shipping.
  3. Delivery Time: Typically, delivery within Vietnam takes 2-5 business days after the order is processed.
  4. Shipping Cost: Shipping costs are calculated at checkout based on the size and weight of the package.

International Shipping

  1. Processing Time: Orders are processed within 7-10 business days.
  2. Shipping Methods: We partner with reliable international carriers such as DHL, FedEx, and UPS to ensure safe and timely delivery.
  3. Delivery Time: International shipping typically takes 7-21 business days, depending on the destination country and customs processing.
  4. Shipping Cost: Shipping costs are calculated at checkout based on the size, weight, and destination of the package.

Customs, Duties, and Taxes

  • International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient.
  • SeamJersey is not responsible for delays caused by customs clearance processes.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
  • For any issues with tracking or delivery, please contact us at seamjersey@gmail.com or call +84961131711.

Shipping Restrictions

  • We ship to most countries worldwide. However, there may be restrictions on some products or shipping destinations due to local laws and regulations.
  • If we are unable to ship to your location, we will notify you and provide a full refund.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us immediately at seamjersey@gmail.com or call +84961131711. We will work with the carrier to resolve the issue and ensure you receive your order as quickly as possible.

Incorrect Shipping Information

  • Please ensure that your shipping address is correct at the time of placing your order. SeamJersey is not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you realize there is an error in your shipping address, please contact us immediately. We will do our best to update the address before the order is shipped.

We are committed to providing excellent service and ensuring your custom sports team uniforms arrive safely and promptly. If you have any questions or need further assistance, please do not hesitate to contact us at seamjersey@gmail.com or call +84961131711.

Thank you for choosing SeamJersey for your custom sports team uniform needs!