Frequently Asked Questions (FAQs)

1. How can I place an order? To place an order, you can contact us via phone, email, Facebook, WhatsApp, or Telegram. Our team will guide you through the process and assist with any customization options.

2. What sports jerseys do you specialize in? We specialize in designing and manufacturing custom sports team uniforms for various sports including soccer, basketball, volleyball, hockey, and more. Each design is tailored to meet your team’s unique requirements.

3. Can I customize the design of my team’s jerseys? Yes, absolutely! We offer extensive customization options including colors, logos, patterns, and fonts. Our design team works closely with you to ensure your vision is brought to life.

4. What materials do you use for your jerseys? Our jerseys are made from high-quality athletic fabrics that are breathable, durable, and comfortable for sports activities. We ensure that all materials meet our quality standards.

5. How long does it take to receive my order? The turnaround time varies depending on the complexity of the design and the quantity ordered. Typically, it takes between 2 to 4 weeks from finalizing the design to delivery.

6. Do you ship internationally? Yes, we ship our custom sports jerseys worldwide. Shipping costs and delivery times may vary based on location. Contact us for specific details regarding international shipping.

7. What is your return and exchange policy? Please refer to our Return and Exchange Policy for detailed information on returns, exchanges, and refunds. We strive to ensure customer satisfaction with every order.

8. How can I track my order? Once your order is shipped, we will provide you with tracking information. You can use this information to track your package until it reaches its destination.

9. Do you offer discounts for bulk orders? Yes, we offer discounts for bulk orders. Please contact us directly to discuss pricing and discounts based on your specific requirements.

10. How can I contact customer service for further assistance? You can reach our customer service team via email at seamjersey@gmail.com or by phone at +84961131711. We are also available on Facebook, WhatsApp, and Telegram for immediate assistance.

11. Can I see samples of your previous work? Yes, we showcase our completed projects in our “Completed Projects” section. You can view various designs we’ve created for different sports teams.

12. What file formats do you accept for logos and artwork? We accept most standard file formats such as AI, EPS, PDF, and high-resolution PNG or JPEG files. Our design team can also assist with file conversion if needed.

13. Is there a minimum order quantity for custom jerseys? We can accommodate both small and large orders. There’s no strict minimum quantity, but pricing may vary based on the quantity ordered.

14. Do you offer rush orders or expedited shipping? Yes, we provide rush order options and expedited shipping services for urgent orders. Additional fees may apply depending on the timeframe and shipping destination.

15. Can you help with designing team logos if we don’t have one? Yes, our design team can create custom logos based on your team’s preferences and specifications. We collaborate closely with you to ensure the design meets your expectations.

16. Are there any additional fees for design revisions? We offer a certain number of design revisions as part of our service. Minor revisions are typically included, while major changes may incur additional fees. Our team communicates these details upfront.

17. What methods of payment do you accept? We accept payments via bank transfer and PayPal. For international orders, PayPal is recommended for its convenience and security.

18. Can you provide references or testimonials from previous clients? Yes, we can provide references or testimonials upon request. Many of our satisfied clients have shared their experiences with our services.

19. Do you offer discounts for repeat customers? Yes, we value our repeat customers and offer special discounts as a token of appreciation for their continued business. Please inquire for more details.

20. How do I know if my order has been successfully placed? Once your order is confirmed, you will receive a confirmation email or message from our team. This will include details of your order and next steps.

These additional questions should help address more specific inquiries your customers may have about your sports jersey printing services.